Windows 7 troubleshooting wizard not working

#Windows 7 troubleshooting wizard not working serial number#
#Windows 7 troubleshooting wizard not working install#
#Windows 7 troubleshooting wizard not working drivers#

If using DHCP, check to make sure your router is DHCP Enabled and that you have the correct serial number for the controller.

See if you are able to connect to the controller using either the Serial or USB cable.

#Windows 7 troubleshooting wizard not working install#

If not, then reinstall the network card or install a new network card. Make sure the network card appears under the Device Properties of Microsoft Windows on the PC.Check your network components and make sure they have power.If so, you need to have a powered USB hub for this to work. Make sure that you are not using an extension cable for the USB which makes the total overall length of the connection greater than 15 feet.Step 3 should show the вЂњUSB to UART bridge controllerвЂќ. See if Windows automatically reads that a new device wants to be installed and if a driver installation wizard will appear. Unplug and plug the USB cable back into the PC (in the same port).Make sure a communications port appears under the Device Properties of Microsoft Windows for the вЂњUSB to UART Bridge Controller Term for the Falcon XT, Falcon Base Unit, or Master Security computer that вЂcontrolsвЂ™ AI Devices.вЂќ.

Specifically used in conjunction with StorLogix software to set the baud rate for the communications ports.

#Windows 7 troubleshooting wizard not working drivers#

Reinstall the CP2101 drivers under Device Manager Program within Microsoft Windows which lists all of the hardware devices installed on the computer and allows the user to change the properties of any of these devices.

Remember that serial cables have a maximum length of 50 feet.

Any baud rate above 115200 will not work.

Make sure the baud rate selected in the LogixServer Setup Wizard An application within StorLogix that takes the operator through a series of steps to easily setup a function.

Step 3 should show the communication ports installed on the PC.

Make sure a communications port appears under the Device Properties of Microsoft Windows for the communication port(s) installed on the PC.

Set these options to the 'Never' setting. If the machine goes into this state it will stop communications on its COM and USB ports and the LogixServer software cannot recover without being shut down and restarted.

Check that your Windows power settings are set to NOT let the PC 'hibernate' or 'sleep'.

Start at one end of the communication path and work your way towards the other end, checking each connection as you go. If a USB adapter is being used, the adapter can be loose in the USB port. This could be a RS-232 cable that is not fastened down to the PC port, or to the Falcon XT Hardware controller used in conjunction with StorLogix software to control AI Devices at a site., by its thumbscrews.

By far the most common hardware issue is a disconnected cable.

(Plugs coming loose, transformer unplugged, fuses blown, breakers tripped, etc.)

Make sure that the controller has not lost power.

In all cases, the first few steps are the same.